Refund Policy

Our refund policy is designed to ensure that our customers are satisfied with their purchases and that any mistakes made during the purchasing process can be corrected in a timely manner. If you have accidentally purchased an entry and wish to cancel your purchase for a refund, please contact us within 24 hours of your purchase at support@tapsmedia.ca. We will process your refund request as soon as possible and issue a refund to your original payment method.

It is important to note that, unfortunately, we are unable to grant refunds after the 24-hour grace period has expired. This is because we process all of our entries in a timely manner and, after 24 hours, it is unlikely that we will be able to cancel or change your entry before it is processed.

We understand that mistakes can happen and we want to make sure that our customers are happy with their purchases. If you have any questions or concerns about our refund policy, please do not hesitate to contact us at support@tapsmedia.ca and we will be happy to assist you.

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